Privacy Policy
Last updated: 20 August 2026
About this policy
This Privacy Policy explains how iDD Dental Lab collects, uses, stores and protects personal information provided through this website. iDD Dental Lab operates from 9 Hillary Court, Lower Hutt, Wellington 5011, New Zealand.
Information we collect
When you contact us, make an enquiry or complete a website form, we may collect your name, phone number, email address, practice or business name, service or case enquiry and any other information you choose to provide. Please only provide information relevant to your enquiry.
We may also collect limited technical information, including your IP address, browser or device type, pages visited, referral or campaign information and the date and time of your visit.
How we use your information
We may use your information to respond to your enquiry; contact you by phone, email or text; provide information about iDD Dental Lab services; maintain appropriate enquiry and business records; send occasional updates and offers; operate, measure, protect and improve our website and communications; and meet legal or regulatory obligations.
Cookies, analytics and advertising
Our website may use cookies, pixels and similar technologies. Website, analytics and advertising providers, including Google and Meta, may process limited technical or contact information for site operation, measurement, attribution, audience matching, campaign suppression and relevant follow-up advertising. Contact identifiers may be cryptographically hashed before being sent to an advertising platform. Case details, clinical information and enquiry notes are not sent to Meta for audience matching.
Who may receive your information
Information may be accessed by authorised iDD Dental Lab staff and contracted providers supporting website hosting, forms, communications, analytics, security, advertising and business systems. Some providers may process information outside New Zealand. We do not sell personal information.
Storage, security and retention
We take reasonable steps to protect personal information against loss, unauthorised access, misuse or disclosure. We retain information only for as long as reasonably required for the purposes described above or as required by law, after which it is deleted or de-identified where practicable.
Marketing and unsubscribing
By submitting a website form, you agree that iDD Dental Lab may contact you about your enquiry and send occasional updates and offers by email or text. You can unsubscribe from marketing at any time without affecting communications needed to respond to or manage your original enquiry.
Access, correction and privacy concerns
You may ask to access or correct personal information we hold about you, withdraw from marketing or raise a privacy concern by emailing info@idddentallab.com or calling 022 675 8017. You may also contact the New Zealand Office of the Privacy Commissioner at privacy.org.nz.
Changes to this policy
We may update this policy when our services, systems or legal obligations change. The date at the top shows when it was last updated.